Pay your business bills and make payments online.
Online bill pay is a free, convenient way to pay all your bills in one location.
With Business Bill Pay, you can pay your business bills and make payments via Online Banking. 1
- Schedule or make one-time or recurring payments.
- Reduce costs for envelopes, check printing and postage.
- Receive e-bills from hundreds of billers.
- Get detailed itemization and reporting of bills.
- Ability to set up multi-user access.
- Import vendor lists from financial software programs.
- and much more!
To get started, contact Interra Business Services, call 574.534.2506, ext. 7015, or email businessdept@interracu.com.
What is business bill pay?
Business bill pay is a secure service that Interra offers to assist you in paying your vendors and any other bills you may have. With this service you can schedule bills to be paid and stop worrying if you will remember to pay some. Leave all the worry to us.
How does business bill pay work?
You give us the information of who you would like to pay, and we do the rest of the work. Depending on who you are paying we will either pay them electronically or we will issue a safe and secure check to pay on your behalf.
How long does it take for business bill pay to process?
Once you log in to your online banking account, you will go to business bill pay and follow the prompts and complete all the information you have available. After entering all the information, you will pick what day you would like Interra to send out the payment and we will do the rest from there.
How do you use business bill pay?
If the payment is done electronically it will be 1-2 days, otherwise if we send a check it will be up to 5 business days. When you first enter the information for who you are paying the site will than tell you what is available and how long it will take.
Is there a number I can call if I have questions or need help with business bill pay?
Yes, call the 24-hour customer service hotline for bill pay at 866.696.3575.
How do billers get paid?
Depending on the biller, they may get paid by either paper check through the mail or electronically. These delivery methods, determined by the biller, also affect how quickly the biller can get paid.
How quickly can I pay a biller?
Each biller, based on their delivery method of the payment, will have different time-frames in which a payment can send then received. When you go to pay a bill and select a date from a calendar, you will see the earliest dates to pay individual billers. Generally, it is a few days for electronic payments and within a week or so for paper payments.
When will my payments be deducted from my account?
They will be deducted on the process date you specify when scheduling the payments.
My bill payment overdrew my account even though it said I had enough when I scheduled the payment.
Be careful when scheduling payments and relying solely on the current balance in your account. Funds are not withdrawn until the process date you specify when you schedule the payment, therefore regular account activity and other payments you make may deplete your available funds before your scheduled payment is made. Keep this in mind when scheduling future payments.
Can I edit a pending payment?
Depending on how soon your payment is scheduled to be submitted, you can edit a payments date, amount and which account the payment will be made from. Simply click “Edit” next to the pending payment.
How do I edit automatic payments?
You can edit automatic payments by clicking on the payments tab. Any changes you make will affect any current and scheduled payments.
What is an e-bill and how do I know if they're available from my biller?
An e-bill is an electronic version of your biller’s monthly statement or bill. You can tell if your biller offers e-bills by whether or not the biller has an option stating “Add an electronic version of my bill” next to it.
How secure is my bill payment and personal information?
Bill Pay uses several methods to ensure that your information is secure:
- SSL. Secure Sockets Layer (SSL) ensures that your connection and information are secure from outside inspection.
- Encryption. Bill pay uses 128-bit encryption to make your information unreadable as it passes over the internet.
- Automatic Sign Out. Automatically signs you out of a session if you are inactive for a predefined time.
| Term | Definition |
|---|---|
| Agreement | The terms and conditions of the bill payment service. |
| Biller | The person or entity to which you wish a bill payment to be directed or is the person or entity from which you receive electronic bills, as the case may be. |
| Business day | Every Monday through Friday, excluding Federal Reserve holidays. |
| Due date | The date reflected on your biller statement for which the payment is due; it is not the late date or grace period. |
| Payment account | The checking account from which bill payments will be debited. |
| Payment instruction | The information provided by you to the service for a bill payment to be made to the biller (such as but not limited to, biller name, biller account number, and scheduled payment date). |
| Scheduled payment | A payment that has been scheduled through the service, but processing has not begun. |
| Scheduled payment date | The day you want your biller to receive your bill payment and is also the day your payment account will be debited, unless the scheduled payment date falls on a non-business day, in which case it will be considered to be the previous business day. |
| Service | The bill payment service offered by Interra Credit Union through interracu.com. |
1 Click here for complete Bill Pay Terms & Conditions.
