Was your card lost or stolen?
Your replacement card should arrive within 7-10 business days.
Credit Cards
If you lose your MasterCard® credit card you should call 866-820-3763 (24hrs) immediately. Then you should review your transactions for any unauthorized activity. Be sure to notify us immediately if anything looks suspicious.
Debit Cards
If you lose your debit card you should call 888-908-7797 (24hrs) immediately. Then you should review your transactions for any unauthorized activity. Be sure to notify us immediately if anything looks suspicious.
How long does a replacement card take to arrive?
Your replacement card should arrive within 7-10 business days. If you’d like your card immediately, don’t worry – we’ve got you covered. Just visit any branch location to receive an instant issue card (NOTE: the Plymouth FRC cannot instant issue cards).
How do I activate my replacement credit card?
Activating your replacement card is simple, just call 800-527-7728 and follow the prompts. If you have any additional questions be sure to give us a call directly at 574-534-2506.
